StillHere Privacy Policy

Information We Collect

Memorial Information

We create memorial pages using publicly available information, including:

• Name of the deceased
• Dates of birth and death
• Location information
• Publicly available obituary content

This information is gathered from public records, obituaries, and other publicly accessible sources.

Contact Information

To notify family members that a memorial exists, we may collect email addresses from publicly available sources or information you provide directly.

User-Submitted Content

When you interact with a memorial, we collect:

• Memories and tributes you share
• Photos you upload
• Trees planted
• Account information if you register

Automatically Collected Information

• IP address and general location
• Browser type and device information
• Pages visited and interactions
• Cookies for site functionality

How We Use Your Information

To operate memorials

• Create and display memorial pages
• Notify potential family members that a memorial exists
• Display tributes, memories, and other contributions
• Process payments for tree planting

To improve our service

• Understand how people use StillHere
• Fix technical issues
• Develop new features

To communicate

• Send memorial notifications
• Respond to your questions
• Send service updates (if you've registered)

Information Sharing

We do not sell your personal information.

We may share information with:

• Service providers: Payment processors, email services, tree-planting partners, and hosting providers who help us operate
• Legal requirements: When required by law or to protect rights and safety
• With your consent: When you explicitly agree

Your Rights and Choices

Memorial Administrators

If you are a family member or memorial administrator, you can:

• Update memorial content and visibility settings
• Add or remove photos and tributes
• Request changes to memorial information

Takedown Requests

If a memorial contains inaccurate information or you want it removed:

• Contact us at privacy@stillhere.now
• We will review and respond within 5 business days
• Legitimate takedown requests will be honored promptly

Unsubscribe

Every notification email includes an unsubscribe link. You can opt out of future emails at any time.

Data Access and Deletion

To request access to or deletion of your personal information, contact us at privacy@stillhere.now.

Data Retention

• Memorials: Retained as long as the memorial is live
• Account information: Retained until you request deletion
• Email preferences: Unsubscribe requests honored immediately

Security

We use industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS)
• Secure data storage
• Limited employee access to personal information

No system is 100% secure. We cannot guarantee absolute security but take reasonable precautions.

Children's Privacy

StillHere is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

Third-Party Services

Our site may contain links to external sites or integrate with third-party services (such as tree-planting partners). These services have their own privacy policies. We encourage you to review them.

International Users

StillHere is operated in the United States. If you are accessing from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ from your jurisdiction.

Changes to This Policy

We may update this policy from time to time. We will post the updated policy on this page with a new "Last Updated" date. Significant changes will be communicated via email to registered users.

Contact Us

Questions about this privacy policy or your personal information?

StillHere
30 N Gould St
Sheridan, WY 82801

Email: privacy@stillhere.now

Summary